Frequently Asked Questions

Everything you need to know about your Peppermayo order

How long will my order take to arrive?

Orders are typically processed within 24 hours. Domestic express shipping takes 1-3 business days, while international shipping ranges from 5-10 business days depending on your location.

What is your return policy?

We offer returns for store credit within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags still attached.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay, Klarna, and Laybuy.

How do I track my delivery?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website.

Do you offer international shipping?

Yes, we ship to most countries worldwide! Shipping costs and delivery timeframes are calculated at checkout based on your specific destination.

How do I know what size to order?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.